@mastersthesis{instance868,
	 title = {{Design und Implementation eines B{\"u}rgerberatungstools im Rahmen des E-Governments}},
	 author = {Claudia Bretscher},
	 year = {2009},
	 month = {August},
	 school = {University of Zurich},
	 group = {im},
	 Date-Added = {2026-08-02 18:39:39},
	 Date-Modified = {2026-08-03 06:52:29}
}