@article{instance761, title = {{Designing for Reintermediation in the Brick-and-Mortar World: Towards the Travel Agency of the Future}}, author = {Jasminko Novak and Gerhard Schwabe}, year = {2009}, number = {1}, volume = {19}, pages = {15-29}, journal = {Electronic Markets}, group = {im}, Date-Added = {2026-08-02 18:39:38}, Date-Modified = {2026-08-03 06:52:28} }