@mastersthesis{instance677,
	 title = {{Beratungsqualit{\"a}t in Banken aus Kundensicht - Identifikation neuer Beratungskonzepte unter Ber{\"u}cksichtigung der Informationsvermittlung}},
	 author = {Philippe La Roche},
	 year = {2009},
	 address = {Zurich, Switzerland},
	 month = {Februrary},
	 school = {University of Zurich},
	 group = {im},
	 Date-Added = {2026-08-02 18:39:38},
	 Date-Modified = {2026-08-03 06:52:28}
}