@mastersthesis{instance588,
	 title = {{Servicebarometer - Strategische Datenvisualisierung zur Unterst{\"u}tzung eines Gruppenbewusstseins {\"u}ber den Zustand von IT Services}},
	 author = {Lorenz Pfisterer},
	 year = {2008},
	 address = {Zurich, Switzerland},
	 month = {May},
	 school = {University of Zurich},
	 group = {im},
	 Date-Added = {2026-08-02 18:39:37},
	 Date-Modified = {2026-08-03 06:52:28}
}