@article{instance42,
	 title = {{Software Tools for a Process Handbook}},
	 author = {Abraham Bernstein and Chrysanthos Dellarocas and Thomas W. Malone and John Quimby},
	 year = {1995},
	 pages = {41-48},
	 month = {February},
	 number = {1},
	 volume = {18},
	 journal = {IEEE-Data Engineering},
	 Date-Added = {2026-08-02 15:54:13},
	 Date-Modified = {2026-08-02 17:51:18}
}