@incollection{instance30, title = {{Tools for inventing organizations: Toward a handbook of organizational processes}}, author = {Thomas W. Malone and Kevin Crowston and Jintae Lee and Brian Pentland and Chrysanthos Dellarocas and George Wyner and John Quimby and Abraham Bernstein and George Herman and Mark Klein and Charley Osborne}, editor = {Thomas W. Malone and Kevin Crowston and George Herman}, year = {2003}, publisher = {MIT Press}, address = {Cambridge, MA}, month = {August}, booktitle = {Organizing Business Knowledge: The MIT Process Handbook}, Date-Added = {2026-08-02 15:54:13}, Date-Modified = {2026-08-02 17:51:18} }