@inproceedings{instance212,
	 title = {{Qualit{\"a}t von IT-Leistungen aus den Perspektiven von Anbietern und Nachfragern}},
	 author = {Roger Gr{\"u}tter and Gerhard Schwabe and Robinson Aschoff},
	 year = {2007},
	 booktitle = {WI 2007},
	 group = {im},
	 Date-Added = {2026-08-02 18:39:36},
	 Date-Modified = {2026-08-03 06:52:26}
}