@inproceedings{instance204, title = {{How to Manage Knowledge Transfer in IT-Outsourcing Relationships - Towards a Reference Model}}, author = {Benjamin Voigt and Jasminko Novak and Gerhard Schwabe}, year = {2007}, booktitle = {13th Americas Conference on Information Systems}, group = {im}, Date-Added = {2026-08-02 18:39:36}, Date-Modified = {2026-08-03 06:52:26} }