@inbook{instance1338,
	 title = {{Mobiles Customer Relationship Management}},
	 author = {J Hampe and Gerhard Schwabe},
	 year = {2002},
	 address = {Wiesbaden, Deutschland},
	 series = {Reichwald et al.: Mobile Kommunikation},
	 Date-Added = {2026-08-02 22:38:35},
	 Date-Modified = {2026-08-03 07:48:25}
}