@mastersthesis{instance1072,
	 title = {{IT-gest{\"u}tzte Innovationen bei Beratungsprozessen mit KMU-Kunden in der Versicherungswirtschaft}},
	 author = {Samuel Burckhardt},
	 year = {2006},
	 school = {University of Zurich},
	 group = {im},
	 Date-Added = {2026-08-02 18:39:40},
	 Date-Modified = {2026-08-03 06:52:30}
}